Privacy Policy – Trip Alert

1. Data Collection

We collect:

* Passenger name
* Phone number
* Flight booking details
* Email address

Purpose: To deliver automated travel updates via SMS, WhatsApp, and email.

2. Legal Basis

* EU: Consent under GDPR
* US: Business necessity for messaging

3. Data Use

* Sending flight reminders, check-ins and status updates
* AI-assisted answers to common traveler questions
* Optional analytics for client reporting

4. Data Sharing

* Only with travel APIs and messaging providers
* No sale of personal data

5. Data Retention

* Retained only as long as needed for messaging and reporting
* Clients may request deletion anytime

6. Security

* Encrypted storage
* Access limited to authorized personnel

7. Your Rights

* EU: Access, correction, deletion, restriction, portability
* US: Opt-out of communications

8. Contact

Email: hello@tripalert.io